Privacy Policy
Effective Date: April 20, 2025
At Mindset Lighting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, MindsetLighting.com (“Website,” “we,” “our,” or “us”). By accessing or using this Website, you agree to the collection and use of information in accordance with this policy.
Please read this policy carefully. If you have any questions or concerns about your personal data, please contact us at justask@mindsetlighting.com.
1. Information We Collect
We collect both personal and non-personal information when you visit our Website. This information may include:
1.1 Personal Information
We may collect personal information when you:
- Place an order or make a purchase.
- Contact us for customer support, inquiries, or feedback.
- Subscribe to our newsletter or marketing materials.
- Create an account on our Website.
Personal information may include:
- Your name, address, and email address.
- Your phone number.
- Payment information (only processed via secure third-party providers).
- Company name (if applicable).
1.2 Non-Personal Information
We automatically collect certain non-personal information when you interact with our Website, such as:
- IP address and browser type.
- Device type and operating system.
- Pages viewed and the duration of your visit.
- Cookies and other tracking technologies.
This data is used to improve the functionality of our Website and to better understand how visitors interact with our content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing & Customer Service: To process your orders, fulfill requests, provide customer support, and send transactional emails.
- Marketing & Communications: To send you newsletters, promotional offers, and updates about new products, events, or services (you can unsubscribe at any time).
- Website Improvement: To analyze trends and user behavior on the Website to improve its performance, design, and content.
- Legal Compliance & Security: To comply with legal obligations and protect our rights, property, and the security of our users.
3. How We Protect Your Information
We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission (e.g., via HTTPS).
- Secure servers and firewalls to prevent unauthorized access.
- Limited access to your data within our company and to trusted third-party partners.
While we implement these security measures, please be aware that no method of data transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers and partners for the following purposes:
- Payment processors: To process your payment securely.
- Shipping partners: To deliver products to your specified address.
- Email marketing platforms: To send newsletters and promotional content.
- Legal or regulatory authorities: If required to comply with applicable laws, regulations, or legal requests.
These third parties are contractually obligated to protect your information and use it only for the purposes specified.
5. Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies to enhance your experience. Cookies are small files that are placed on your device when you visit our Website. These cookies help us:
- Analyze Website traffic and user behavior.
- Remember your preferences and settings for future visits.
- Personalize your experience on the Website.
You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of certain parts of the Website.
6. Your Rights and Choices
You have certain rights and choices regarding your personal information:
- Access and Update: You can request access to your personal data and update it by contacting us directly.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
- Data Deletion: If you no longer wish to receive communications or if you wish to delete your account, please contact us.
We will respond to your requests within the timeframes required by applicable data protection laws.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes.
8. Third-Party Links
Our Website may contain links to third-party websites for your convenience. These sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of any third-party sites.
9. International Transfers
If you are accessing this Website from outside Canada, please note that your information may be transferred to and processed in Canada or other jurisdictions. By using the Website, you consent to such transfers, subject to applicable data protection laws.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: